This document constitutes a legally binding agreement between you ("User") and manu888. By continuing to use this platform, you confirm that you have read, understood, and agree to comply with all terms set out below.
1Acceptance of Terms and Conditions
These Terms and Conditions ("Terms") govern your use of the manu888 website, mobile app, and all services provided by our platform. These Terms take effect as soon as you access our platform, whether as a guest without an account or as a registered member.
By registering an account, making a deposit, using any game or service, or simply browsing the manu888 website, you automatically agree to be bound by these Terms and all other policies referenced herein, including our Privacy Policy and Responsible Gambling Policy.
If you do not agree with any part of these Terms, you are required to discontinue use of the manu888 platform. Continued use following any amendment to the Terms will be considered acceptance of the latest version.
Please keep a copy of these Terms for your reference. The last updated date is shown at the top of this document.
2Eligibility & Age Requirement
Use of the manu888 platform is subject to the following eligibility requirements, all of which must be fully met:
- You must be at least 18 years of age at the time of registration.
- You do not reside in a country or region where access to online gambling services is prohibited or restricted by local law.
- You are registering on your own behalf and not on behalf of any third party.
- You have not been designated as a restricted person through a self-exclusion programme or court order.
- You have full legal capacity to enter into a binding agreement.
Manu888 reserves the right to request proof of age at any time. Should a user fail to verify their age, the account in question will be suspended until satisfactory verification is received. Any wins obtained during a pending verification period may be voided if the user is found not to meet the eligibility requirements.
Players under the age of 18 are strictly prohibited from using any manu888 services. This violation is treated seriously and will be reported to the relevant authorities.
3Account Registration and Security
Each user is permitted to hold only one active account at manu888. Owning multiple accounts, whether using the same or different personal information, is a serious violation of these Terms.
During registration, you are required to provide accurate, truthful, and complete information. The information you will need to provide includes:
- Full name as stated on a valid identity document.
- Accurate date of birth.
- An active email address that belongs to you personally.
- An active Malaysia mobile phone number.
- Bank account details for withdrawal purposes.
You are solely responsible for the security of your username and password. manu888 recommends that you:
- Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
- Do not share your login credentials with anyone, including family members.
- Enable two-factor authentication (2FA) for an added layer of security.
- Log out of your account after each session, especially on shared devices.
Manu888 will not be held liable for any loss or damage arising from your failure to maintain the security of your own account. If you suspect unauthorised access to your account, please contact our support team immediately.
The manu888 KYC (Know Your Customer) verification process may require you to submit a copy of an identity document such as a national ID or passport. This is a standard security procedure that protects your account.
4Deposits & Withdrawals
Manu888 accepts a range of payment methods suited for users in Malaysia, including FPX bank transfer, Touch 'n Go eWallet, GrabPay, and other e-wallet methods available at the time. All financial transactions are processed using 256-bit SSL encryption to ensure the security of your data.
Deposit Policy:
- The minimum deposit amount is as specified on the deposit page within your account.
- All deposits must be made using a payment method registered in your own name.
- Third-party deposits are not permitted under any circumstances.
- Manu888 does not charge any processing fees for standard deposits; however, third-party payment providers may apply their own charges.
- Erroneous or excess deposits may be refunded upon request through customer support, subject to the applicable review policy.
Withdrawal Policy:
- The minimum withdrawal amount is as specified in your account settings.
- Withdrawals are processed within 4 minutes to 24 hours depending on the chosen method.
- Full KYC verification is required before your first withdrawal is processed. Please provide a valid identity document along with proof of your current address.
- Withdrawals must be made to a bank account or e-wallet registered in your own name.
- Manu888 reserves the right to place withdrawals on hold for security review purposes where necessary, particularly for transactions that display unusual patterns.
- Bonus balances that have not met the wagering requirement cannot be withdrawn.
All withdrawals are subject to standard anti-money laundering (AML) checks. Your full cooperation in providing any requested supporting documents is a condition for withdrawal processing.
5Bonuses, Promotions & Special Offers
Manu888 offers a variety of bonuses and promotions from time to time to reward loyal players and welcome new members. Each promotion has its own specific terms and conditions listed on the relevant promotions page, and those terms form part of these Terms.
General Bonus Terms:
- All bonuses are subject to the wagering requirements stated in each offer.
- The welcome bonus may only be claimed once per user, per household, per IP address, and per device.
- Bonus value cannot be transferred to another account or converted directly into cash.
- Players must fulfil the wagering requirements within the specified time period. Expired bonuses will be cancelled automatically.
- Manu888 reserves the right to withdraw or modify any bonus if there is evidence of abuse or fraud.
Bonus Abuse Prohibition:
- Using multiple accounts to claim the same bonus is strictly prohibited.
- "Low-risk" or "arbitrage" wagering intended to fulfil wagering requirements while minimising actual risk is a violation of the bonus policy.
- Any attempt to exploit technical errors or loopholes in the promotions system will result in the cancellation of all related winnings and account closure.
For more information on current promotions, betting limits, and the specific terms of each offer, please visit the
Promotions ours.
6Game Rules and Fairness
All games available on the manu888 platform operate using software from internationally accredited providers holding official licences from regulatory bodies such as the Malta Gaming Authority (MGA) and Curaçao eGaming. Every game uses an independently audited Random Number Generator (RNG) to ensure complete fairness.
- The outcome of every game round is entirely random and free from manipulation by any party, including manu888 itself.
- Players are responsible for understanding the rules of each game before playing. Rule information is available within each game's interface.
- The use of automated software (bots), third-party assistance tools, or any technology that provides an unfair advantage is strictly prohibited.
- Any technical disruptions during Live Casino games will be resolved in accordance with the relevant game provider's policy.
- Software errors or incorrect displays do not obligate manu888 to pay out winnings that were not legitimately won.
Manu888 also adheres to the betting limits set for each game. Players may not exceed these limits, and any attempt to do so through technical means will result in the cancellation of the relevant round.
7Fraud, Misconduct, and Illegal Activities
Manu888 takes a strict stance against all forms of fraud, money laundering, and other illegal activities on our platform. We cooperate fully with the relevant authorities in investigations related to financial crime.
The following activities are strictly prohibited and will result in immediate account closure and possible legal action: use of stolen or unauthorized credit/debit cards, identity fraud, hacking or cyberattacks, money laundering through the gambling platform, and collusion with online fraud syndicates.
If manu888 suspects any suspicious activity, we reserve the right to:
- Suspend the relevant account immediately without prior notice.
- Place a hold on all funds in the relevant account while an investigation is ongoing.
- Request additional supporting documents for verification purposes.
- Reporting the relevant activity to the appropriate legal authorities.
- Voiding all wins obtained through means that violate these Terms.
8Account Closure and Suspension
Manu888 reserves the right to close or suspend any account for the following reasons:
- Violation of any section of these Terms and Conditions.
- Confirmation that a player does not meet the age or regional eligibility requirements.
- A request by the user themselves to close or suspend their account.
- If the account has been inactive for more than 12 consecutive months.
- At manu888's sole discretion to protect the safety and integrity of the platform.
Users who wish to voluntarily close their account may contact our support team via live chat or email. Any remaining funds in the account will be returned once all required verification processes are complete, provided there are no outstanding bonus-related issues or security investigations.
For our self-exclusion program, players who feel they need a break from gambling may apply for a temporary or permanent account closure via account settings or by contacting our support team. Requests will be processed within 24 hours.
9Liability Limits
To the extent permitted by applicable law, manu888 shall not be held liable for:
- Any financial losses incurred as a result of gambling activity on our platform.
- Service disruptions caused by factors beyond our control, such as internet infrastructure failures, natural disasters, or regulatory decisions.
- Losses arising from a user's failure to keep their login credentials secure.
- Inaccurate or incomplete information provided by the user during registration or KYC.
- Valid game outcomes in accordance with the game rules, even if not the result the player desired.
Manu888's maximum liability to any user under any circumstances shall not exceed the total deposit amount held in the relevant account at the time the claim arose.
10Amendments to Terms and Conditions
Manu888 reserves the right to modify, add, or remove any part of these Terms at any time without prior notice. However, we endeavour to provide users with reasonable notice of any material changes through:
- A pop-up notification when users log in to their account.
- A notification email will be sent to your registered email address.
- Update the "Last Updated" date at the top of this document.
It is the user's responsibility to review these Terms periodically. Continued use of the manu888 platform after any amendments are published constitutes full acceptance of the latest version of these Terms.
11Privacy and Data Protection
Manu888 takes user privacy very seriously. The collection, processing, and storage of your personal data is carried out in accordance with our Privacy Policy, which forms an integral part of these Terms.
In summary, manu888 is committed to:
- Collect only the data necessary for service delivery, identity verification, and legal compliance.
- We will not sell or disclose your personal data to third parties without your consent, except where required by law.
- Apply 256-bit SSL encryption to all data transmissions between your device and our servers.
- Grants you access to view, update, or request deletion of your personal data in accordance with your rights under applicable data protection laws.
- Store your data securely for the period required to fulfil our legal and business obligations.
For more information on how we handle your personal data, please refer to our Privacy Policy our full
12Contact Us
If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the manu888 platform in general, our team is ready to assist you through various channels:
Live Chat
Available 24/7 directly within the platform
WhatsApp
Contact us via the button in your account
FAQ
Frequently Asked Questions About the Terms
No. Each individual is only permitted to hold one active account on manu888. Owning multiple accounts is a serious violation that may result in the closure of all associated accounts and cancellation of all wins. If you have forgotten your existing account password, please use the "Forgot Password" function or contact our support team.
Most withdrawals via FPX are processed within 4 to 15 minutes. For e-wallets such as Touch 'n Go eWallet and GrabPay, processing typically takes within 30 minutes. Withdrawals may take longer if KYC verification is incomplete or if a transaction requires additional security review. First-time withdrawals may take up to 24 hours for account verification purposes.
A wagering requirement means you must place bets totalling a specified amount (e.g. 20x the bonus value) before any wins derived from that bonus can be withdrawn. For example, if you receive a RM50 bonus with a 20x wagering requirement, you must wager a total of RM1,000 before the related bonus wins can be withdrawn. The specific wagering requirement for each promotion is stated on the respective promotions page.
You may request account closure or suspension by contacting our support team via live chat or email. For self-exclusion related to responsible gambling, you can activate this option directly through your account settings. All account closure requests will be processed within 24 hours, and any remaining funds will be returned once the verification process is complete.
Yes. All games on manu888 use Random Number Generator (RNG) technology that has been audited and certified by accredited independent international bodies. Our game providers, such as Evolution Gaming, Pragmatic Play, and others, hold licences from recognised regulatory authorities. Every game round is independent and cannot be influenced by any party.